Privacy Policy

Effective date: January 2025

Ideal-M ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use the Ideal-M application, website, and related services (collectively, the "Service").

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Name
  • Email address
  • Account credentials
  • Uploaded content, prompts, or data you submit to the app
  • Communication with support

b. Automatically Collected Information

  • Device type and operating system
  • IP address
  • Browser type
  • App usage data and analytics
  • Log files and timestamps

c. Third-Party Data

If you connect third-party services (APIs, platforms, integrations), we may receive data according to your permissions.

2. How We Use Your Information

We use your information to:

  • Provide and operate the Ideal-M Service
  • Improve functionality and user experience
  • Maintain security and prevent fraud
  • Communicate updates, alerts, and support messages
  • Analyze performance and usage trends
  • Comply with legal obligations

We do not sell your personal data.

3. Data Storage & Security

We use commercially reasonable safeguards to protect your data, including encryption, access controls, and secure infrastructure. However, no system is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We may share data only with:

  • Trusted service providers (hosting, analytics, infrastructure)
  • Legal authorities if required by law
  • Business transfers (merger, acquisition, or sale of assets)

All partners are required to maintain confidentiality and security.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent
  • Restrict or object to processing

You may exercise these rights by contacting us at: support@rallanmedia.com

6. Children's Privacy

Ideal-M is not intended for users under the age of 13. We do not knowingly collect data from children.

7. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

8. Contact Us

If you have questions about this Privacy Policy, contact: support@rallanmedia.com